Frequently Asked Questions 

 

Who created your product, and why? 

Our product was developed by a team headed by Dr. David Scharp, MD, a globally recognized and award-winning surgeon, professor, and researcher. Dr. Scharp created the product to combat his hand issues. While creating the product, he focused on natural ingredients with existing clinical data. 


Do you offer a money-back guarantee? 

We offer a 100% money-back guarantee. Use our online form (LINK HERE) to submit for a refund.


What is the fragrance? 

The fragrance is all-natural and a direct result of the ingredients. We sought not to mask or add any nonessential ingredients to the formulation. 


How long does it take to see results? 

As results vary from person to person and are contingent upon what they are using the product for, we can't provide estimates for individual results. That said, if you aren’t beginning to experience improvement using the product after 30 days, we suggest you return it for a refund.  


What happens if I stop using the product after having noticed improvement? 

Every person is unique. In general, if our product is demonstrating improvement, stopping its use may culminate in a deterioration of the improvement you were endeavoring to achieve.  


What happens if I have a negative skin reaction to the product? 

The ingredients were specifically chosen to be gentle and therapeutic for the skin. However, should you have any adverse reaction, we recommend that you stop using the product immediately.


Is Dr. Scharp, a researcher as well as a Physician and Surgeon? 

Yes. Dr. Scharp is a globally recognized researcher with multiple clinical publications and patents. Some of which can be found here at the Scharp Lacy Research Institute.